Networks, cameras, and point of sale built for venues where downtime happens in front of paying customers.
Hospitality, golf, and recreation venues have a specific problem: when the technology fails, it fails during service, in front of guests, while staff stand waiting. CyberConnect's current client list is exactly these venues - a rec room, golf clubhouses, a tap house, and simulator bays - so the work is built around how they actually operate.
When the point of sale goes down mid-shift, you stop taking money and the line stops moving. We put the POS on its own stable, monitored segment with proper power protection, so a failure elsewhere in the building does not take payments down with it - and so when something does go wrong, it is seen and fixed fast.
Plenty of venues run guests, staff phones, and the POS on one flat network. That means a guest's infected laptop shares a network with card processing. We separate guest, staff, and business traffic so the public network cannot reach the systems that handle money or cameras.
Camera systems are often installed once and then unreachable when you actually need footage. We deploy cameras with secure remote access, so you can pull footage from your phone during an incident instead of driving in to stand at a DVR.
Hospitality and recreation run on seasonal and shift staff, and every hire and departure is an account that either gets created properly or lingers as a way in. We set up onboarding and offboarding so access is granted cleanly and removed the day someone leaves.
A new build, a re-open, or a renovation has a hard date and a room full of staff waiting on it. We scope the network, cabling, cameras, and POS to the opening date and deliver against it, rather than leaving you to open on a half-finished network.
These are not hypotheticals. Each is a Saskatchewan venue with the numbers to back it.
A full build from nothing to opening day between mid-September and October 8: 10 cameras, 4 access points, a populated equipment rack, and guest WiFi kept completely separate from business systems.
A site going down 3 to 5 times a day for months, rebuilt to 1 to 3 interruptions a month - and those remaining ones trace to the internet provider, not the local network. Seven access points and a migrated POS.
Years of unreliable WiFi caused by hardware piled on top of hardware. We removed equipment rather than adding more, and left a rack the owner can actually understand.
Golf simulators running at around 90 degrees Celsius with repeated mid-session shutdowns, re-wired and pulled out of sealed cabinets so a booked bay stops failing with customers standing in it.
Run a venue where downtime costs you during service?
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