Trust Center

How CyberConnect protects systems, handles data, and responds when incidents happen.

Security Practices

MFA Everywhere

Multi-factor authentication is enforced on all systems that support it.

3-2-1 Backups

Critical data follows 3-2-1 backup strategy with verified recovery paths.

Closed Exposure

Unneeded endpoint services and exposed ports are closed by default.

Weekly Patching

Patch cycles run weekly with priority handling for high-severity issues.

Incident Workflow

Triage → contain/minimize risk → restore from backups → validate recovery.

Data Handling

Direct Access Only

Client data access is handled directly by Dorian Balogh (bonded, Level 2 security guard).

No Unapproved Copies

Data is kept private and never copied to other devices without explicit permission.

30-Day Retention

If copying is approved, retained data is held for a maximum of 30 days.

14-Day Sensitive Limit

For regulated/medical-sensitive contexts, retained data is limited to 14 days.

Shorter on Request

Retention windows can be shortened further by written client request.

Response Commitments

24 hours

Emergency response target for active incidents.

48 hours

General request and non-emergency response target.

Tooling Stack

Security + Management

Wazuh, FleetDM, and MeshCentral for monitoring, deployment, and remote management.

Backups

Native macOS backup tooling on Apple systems, Restic for other systems and repositories, plus Gitea for private software development history.

Monitoring

Prometheus + Grafana + Uptime Kuma (self-hosted) plus Ubiquiti hardware telemetry for network visibility.

Secrets Management

Self-hosted Bitwarden for password and 2FA storage, plus retention policy for investigations.

Asset Management

Snipe-IT for asset tracking and deployment lifecycle visibility.

Responsible AI Usage

Self-hosted Open-WebUI and LM Studio with custom workspaces so data never leaves site.

Compliance & Governance Alignment

GDPR + HIPAA

Supports GDPR and HIPAA/HIPPA-conscious workflows when required by clients.

PIPEDA + PCI DSS

Aligns to PIPEDA (Canada) and PCI DSS baselines for payment-adjacent environments.

CIS Controls

Uses CIS Controls as a practical hardening baseline for SMB environments.

Client Mapping

Policies and technical controls can be mapped per client scope during onboarding.

Business Continuity

Restore Validation

Weekly restore spot-checks and monthly full restore drills for critical systems.

RPO/RTO Targets

Continuity objectives defined by system priority (critical, important, non-critical).

Quarterly Reviews

Backup scope, recovery sequence, and single points of failure reviewed quarterly.

Annual Simulation

Tabletop incident simulation with clear communication and ownership paths.

Contact for Security Concerns

Share What Happened

Include what was observed, when it started, and what systems are impacted.

Encrypted Response

For sensitive disclosures, request an encrypted response path in your first message.

Need these standards implemented in your environment now?

Request a Security Implementation Plan